Beltone
Reviews and Complaints
High price of Beltone return policy
I had a free hearing test from Beltone. The gentleman doing the test was nice enough and advised me I needed a hearing aid.
He was very persuasive so I agreed. By the time I came home I realized I had made a huge mistake, I could hear just as well without the hearing aid. When I returned it, I found out that I don't get the full price back, they deduct $1279.00 from my over $6400 price upon returning. I returned it in 2 days.
In my opinion this is highway robbery and taking advantage of seniors.
Please tell me if this is normal for other companies. I learned a very eye opening lesson about this company.
Beltone Customer Care Review
Beltone hearing aids
- Staff
- Quality of hearing aidhe
Preferred solution: Let the company propose a solution
Nothing but problem legend 9 63
Defective hearing aid
I went to durham nc beltone office purchased a pair of aids, the left aid came apart in my fingers this was a few months after the warrenty had expired. They offered to glue it back together for $300,which I refused to do.
the aid was as thin as egg shell and I felt this was not the solution to this problem.I told them this was a defective aid .They wanted me to purchase another ,I told them that I would never use them again to get another aid . The right aid has been working fine now for over a year after the left one came apart in fingers when it was removed .THe left one should have still been in the same condition as the right one DEFECTIVE AID( I AM ONE DISSATISFIED CUSTOMER )
Preferred solution: Let the company propose a solution
Short Review on November&nbs-05:00;29,&nbs-05:00;2016
Beltone - Hearing Aids Repair Review from Union, New Jersey
BELTONE RIP OFF
2014 I bought a $6000 set of Beltone Hearing Aids, $2000 dn and 325.00 a month. After adjustment once to three times a month, I still couldn't hear,so I told them I was not making another payment until I could hear.
They said I needed to train people how to talk to me.So then I started seeing Nick. He ask if he could make me hear would I resume my payments, I said absolutely !!! so after a couple of months I still couldn't hear, so they gave me THE LEGEND and told me if I paid them $90.00, they would write the rest of the bill off, so I said ok. But I couldn't hear any better than before,so Nick called me a" crazy old lady ".Then after a couple of months one completely quit, so I went in the office to see what was wrong,the tech said those were notorious for wax build up,so he took it to clean it.
After a couple of minutes he brought it back out and laid it on the counter,i got up to get it ,but the secretary picked it up .
He came out and said,give me the other one and i'll clean it too, so I gave it to him.a minute later he came out and said he couldn't give my hearing aids back till i paid him $1600 dollars, so now they have almost $5000 dollars of my money and my hearing aids. So please go somewhere else for your hearing aids,these are not honest people.I am willing to to take a lie detector test anywhere any time to these facts.
- Hearing aids
- Being called crazy ole lady
- Told that i had to train people to talk
Preferred solution: Full refund
Beltone Medical Care Review
Beltone hearing aids
Beltone Hearing Aids Review
Added unknown charges on paid in full bill and took insurance refund $$
Got aids in June 2015. Not very good quality, for cost.
Paid copay for bill. Insurance paid less than agreed amount. I was billed extra $1066 above what I had already paid. I paid $1066 more In Aug.
2015 to pay full bill. Argued with insurance and finally in Nov. 2015 they sent $1066 check to Beltone. Jan.15,2015, I get check from Beltone for $731.
After repeated calls and stops at the shop, on Feb.23,2016 I'm told that it is for "services" that are added on, as per their insurance contract.$365 added to my paid in full bill.
Beltone never billed me once in a 6 month time frame for this $365. Beware of this business.
- Brett
- Professional people
- Deceptive business practice
Hearing aid
- Staff
- Good service
- Professional people
- High price
- Quality of hearing aid
No professionals not clean office
- The
Preferred solution: Full refund
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same thinh is happening to me. except i am told they are not returnable.
all sales are final. my problem is that i found that i could not afford them. i am on a fixed income. i feel i was pushed into it.
this is the highest company to buy a hearing aid i found. be aware people
I purchased my Beltone hearing aids last month , I have tried every thing to wear them but when I have them on I can't hear any thin when people talk to me or on the phone or when I try to watch TV like so many other people I was talked into a high price set of hearing aids and told that I could not just buy one it had to be two so I have an appointment this week I hope I can work something out . The hearing aids are not helping at all I hear better without than with those
and I know that its not normal because my brother had one hearing aid when he passed away so his wife let me use it for a while and it was wonderful .
Check consumer rights. Maybe there would be the asnwer to your question.
Simply Smart Touch hearing aids do not charge any fees for returns. They are extremely low in cost.
You can also buy a 1,2,or 3 year warranty. I see the reviews and most all are positive.
Usually there is a restocking fee for returns. However, I have never seen it at this price, the highest price I've ever seen is $399 to return hearing aids. But only 1 of 5 people are returning because Beltone is truly the best technology out there not to mention we LOVE our customers and do everything we can to meet all of their hearing needs.
Just purchased legend 6 and return fee would be $599.
Actually, Beltone's restocking fee is $598.00.
Serious? My mum is using a pair of Beltone hearing aid, it is working well for her so far.
Their service is also very good and they are very patient to my mum as well. Which outlet did you get the hearing aid from?