Audiologist seemed nice.After my hearing test, audiologist briefly explained my hearing loss, suggested three HA options, recommended a $5000.00 set of HA's and began to pressure me to purchase as though the decision had to be made in TWO minutes or less!!!
Against my better judgement, I made my choice. Went to pick the HA's up and I was rushed, after my second attempt to get hearing aids in, she scolded me " you're making your ears red", took them from me, put them in my ears, told me to practice at home. I called a couple of days later explaining that my ears hurt, made another appt. she ignored my request to check if I had them in correctly or if I had possibly injured my ears.
Simply recalibrated HA's scolded me on first attempt at putting them in, and sent me on my way. A day later receptionist did a well check, when I said I was not going to wear them because my ears hurt, I got a call back the Dr. now wants to check my ears. I never went back, went to different Beltone location- where they didn't make a dime off of me and was treated like I should have been at previous location.
I highly recommend Dr. Robert M.
Leverett at Prattville, AL.Location*****
Review about: Beltone Customer Care.
Reason of review: Poor customer service.